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The Company - FAQ (Frequently Asked Questions)


SHOE CARE GUIDE



Thank you for purchasing IMAC footwear. Our Products are manufactured from high quality materials and components. The following shoe care instructions will hep you to keep your shoes beautiful and comfortable. To preserve your shoes and remove shoe moisture, change your shoes everyday and let them dry away from heat and sunlight.

LEATHER SHOES
Leather shoes need regular cleaning and care with wax polishes or shoe cream. Select the closest colour to your shoe - if in doubt use a neutral shade. Before cleaning ensure that the shoes are dry and remove all surface dirt and dust with a damp cloth. Antiqued finishes should be handled carefully. With natural material you may get slight variations in the surface colour and texture, this is the nature of the skin and shouldn’t be mistaken as fault.
 
 
SUEDE AND NUBUCK SHOES
Extra care should be taken when cleaning these materials. Gentle use of a suede brush with a Suede/Nubuck cleaner will remove most stains. If  your shoes get wet, let them dry naturally, then brush them gently with a suede brush. Please note - Suede and Nubuck leather cannot be guaranteed as entirely colourfast and therefore some loss of colour may occur.
 
 
SYNTHETIC SHOES
Synthetic shoes should be wiped carefully with a damp cloth to remove any dirt or dust. Synthetic Suedes and Microfibres should be cleaned in the same way as Suede and Nubuck.
 
 
FABRIC SHOES
Once dirt and dust has been removed, clean with a rubber brush or use a fabric cleaner. Fabric shoes are generally not washable as this can cause permanent damage to the fabric and components.
 
DECORATED SHOES
Rhinestones, beads, and sequins, can become damaged or even lost, so care must be taken in wear.
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